At Destination Mazda, we believe mobility is more than getting from point A and point B. Every day, our team helps hundreds of guests to stay mobile and safe on the road, which empower them to live their best lives. Sometimes, that support changes lives for the better.
We are sharing the experiences about our guests have taken the time to post online, and pair with our team's perspective. By adding the context and insights, we can highlight the moments that make these stories and the relationships meaningful.
Paw & Fify S. – Long-Term Loyalty
Original Review:
"I've been coming to this dealership for many years, and my recent experience purchasing a second vehicle from them was just as outstanding as the first. Ibrahim, the sales manager, went above and beyond—he was transparent, and accommodating, it made the entire process smooth and stress-free. I also want to highlight the service department, especially Rex Wu, who consistently provides excellent service with clear communication and professionalism. Every visit with Rex has been a positive experience. This dealership truly delivers top-notch customer care from sales to service. Five stars all the way!"
Paw and Fify first visited us in 2022 and they appreciated the transparent, no-pressure approach since day one. As their family grew, they returned for another vehicle and the experience was just as seamless.
Over time, genuine connections formed, leading to continued trust and referrals we're grateful for.
Ernest K. – Repeat Buyer
Original Review:
"I would say this is the best dealership in town - not only for Mazda! I first bought my 2017 Mazda 3 back in 2019 - that was a very good experience for me and that is the reason why I came back for my new CX-50. The order was placed back to Jan 2023 and finally got it today - Ibrahim is very patient and always keep me posted - Extremely helpful. He offers me some very similar alternatives during the wait and try to accommodate my needs, very exceptional customer experience. Jerod is also very friendly and kind - he always puts customers at the first place and tries to offer the best of the best. You can always get the best package from him, no matter on warranty or how to complete the purchase. Jackie also gives 100% patience on explaining every feature in the car. He never rushes through the introduction and always show me every single details - highly appreciate! I would rate a 10 out of 5 if I could - but Google does not allow me so I can only give a 5 out of 5. Very well done team! I am looking forward to see you guys again soon for all the services!"
Ernest first visited us in 2019. Shortly after taking delivery his first Mazda, he returned after an incident.
Our team focused on what mattered most. We made sure he was okay, helped him to navigate his ICBC claim, and ensured him got home safely. A few years later, he returned for a CX-50, and with referrals from his partner and friends.
These stories go beyond five-star ratings. They reflect real people and moments, and the impact of showing up with care and intention.
From first cars to growing families and unexpected challenges, we're proud to help our guests stay mobile and confident every single day.
More Destination Mobility Stories coming soon.
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